A Costa Rican concierge passionate about personalized service and authentic experiences. Based in Costa Rica’s South Pacific, she offers guests insider knowledge of the area, from natural highlights to local culture and unique experiences. Fluent in three languages, she’s known for her clear communication, empathy, and ability to anticipate guests’ needs. Detail-oriented and great at multitasking, she makes sure every part of the stay runs smoothly. Her goal is simple: to create memorable, personalized moments so every Pico Mar guest feels truly connected to the destination and the Costa Rican lifestyle.